Dustinian Camburides; Mooresville, NC; dustinian@dustinian.com
Summary
Strong leader between Business and Technology; drives results by emphasizing alignment (shared goals) and collaboration (mutual enablement) at all levels between Business and IT.
Experience
Director, SF&I Stragegy and Execution
2022-Present; Lowe's Home Improvement
Directs the strategy and operations for our SF&I (Sell, Furnish, and Install) business.
Senior Manager, SF&I Platform
2017-2022; Lowe's Home Improvement
Led our SF&I (Sell, Furnish, and Install) platform, capability roadmap, and program roadmap
Manager, IT Software Engineering
2015-2017; Lowe's Home Improvement
I stood up the international off-shore team, and I led all MDM (Master Data Management) in our international CRM.
Manager, IT Business Relationships
2014-2015; Lowe's Home Improvement
Managed IT's relationship with Finance (7 Vice Presidents, 21 Directors, 19 Departments), including the enhancement budget and program road map.
Manager, Service Solutions
2009-2014; Lowe's Home Improvement
Managed Labor Scheduling at Lowe's and our relationship with our primary Application Service Provider (ServiceBench).
Technical Writer
2006-2009; Lowe's Home Improvement
Owned processes and led process improvements within the Lowe's Contact Center.
Expertise
Technology Roadmap
My entire career has been spent at the intersection of business and technology, and I've kept current with that evolving discipline: business analysis, business relationship management, product management.
Third-Party Labor Scheduling
Scheduling third-party labor has been a common thread throughout my career, with Contact Center, Repair Services, Installed Sales, and Staff Augmentation.
Skills
- Business Acumen
- Team Building
- Program / Project Management
- Vendor Management
- Relationship Management
- Product Management
- Process Improvement
- Contract Negotiations
Software
- Desktop Environments: Windows, Chromium, Linux, Mac.
- Mobile Environments: Android, iOS.
- Office Suites: Microsoft Office, Google Docs, LibreOffice
- Project Management: Microsoft Project, SharePoint
- Web Design: HTML5, XHTML, CSS3, JavaScript, PHP.
- Databases: SQL Server, IBM DB2, Teradata.
Education
Bachelor's Degree
2005, English: Professional Writing
Virginia Tech
Associate's Degree
2002, Liberal Arts
Danville Community College
Awards
- Lowe's Executive Service Star (2020)
- Lowe's Executive Service Star (2019)
- Lowe's Top Contributor Nomination (2015)
- Lowe's Top Contributor (2010)
- Lowe's Unsung Hero Nomination (2007, 2008)
- Lowe's Contact Center Hero (2nd Quarter, 2008)